Installation, Treatment & Maintenance


TILE INSTALLATION

Inspecting Tiles: Kindly start by inspecting the order thoroughly as CaroM cannot be held responsible for tiles that have been installed.

Verifying Surface: Ensure that the subfloor or sub-surface under the tile is completely dry and free of moisture.  Any moisture underneath the cement tile will surface over time and can create a chalky white deposit known as efflorescence.  Efflorescence can permanently damage the tile, so installers must test and verify that sub-surfaces are completely free of moisture before installation begins.  If moisture is detected in the sub-surface, the installer must use a waterproof membrane.  Once the subfloor is even, dry, and in good condition, a high-quality medium-bed thin set is sufficient to set the tiles. 

Application: Evenly apply the thin set mixture to the subfloor using a towel. Wet the back of each tile with a sponge before applying the adhesive to the back of each tile, making sure to apply the mixture in the same direction in order to prevent air pockets from forming.

Installation: Using only the palm of your hand, press the tiles into place. Use of a rubber hammer or mallet will result in small cracks that will grow over time. Ensure the tiles are perfectly flat during installation as uneven tiles cannot be ground down.
Immediately wipe off any residual thin set from the surface of the tiles. It can be incredibly difficult to remove without damaging the tiles if left too long.

Tile Spacers: Use 1/16” tile spacers to separate the tiles.

Saw Cuts: All saw cuts must be made with a water-cooled tile saw.
After the tiles have been installed, allow the thin set at least 48 hours to cure before sealing and grouting.

Sealing & Grouting: Grout using Mapei Flexcolor CQ grout or comparable neutral color, un-sanded grout. Cement Tiles must be sealed on-site. Use a pH neutral cleaner before sealing; products made to clean natural stone are usually suitable. We recommend using 511 Porous Plus Sealer from Miracle Sealants or other high-performance cement tile sealers. After laying the tile and prior to grouting, apply sealer in thin layers until the tiles become saturated, wiping off any excess sealer before it dries. Thick or excessive application of sealant can dry unevenly, and result in an undesirable waxy film on the surface of the tiles.   Allow sealer to cure, typically 1-2 days; always follow the sealant manufacturers application instructions. 
Using only standard, neutral colored un-sanded grout, fill in the gaps between the tiles with a rubber grout float. DO NOT grout the entire floor at once, as the tiles can stain, and excess grout is extremely difficult to remove later. Instead, grout small areas and immediately wipe away the excess grout as you go.
Dark grout can stain lighter colored tiles and should be avoided unless hand grouting or using a grout bag.

Resealing: Before resealing, allow the grout to cure, usually 48 hours. Clean the tiles with pH neutral detergent, removing any residual mortar or debris. Never leave spills, drips, footprints, or any other marks on the tiles prior to sealing. Completely clean and dry the tiles before applying a second coat of 511 Porous Plus sealer over the tiles and grout.

Note: ALWAYS cover the tiles during and after installation to prevent damage and/or staining of the tiles until construction is complete. 

    FILLING THE JOINTS

    Avoid the use of stained joint cement, the pigments in solution contained in the cement joint can stain the tiles irreversibly.

    Fill the empty space between the tiles with a spatula, without spreading the cement on the tile. - The excess paste is cleaned immediately with a damp cloth or sponge.

    Do not use acid to remove stains or cement marks attached.

    Cement tiles settle on a well leveled, clean and dry surface. A wet basement will cause an evaporation of calcareous deposits on the surface of the tiles.

    Apply the cement glue regularly using a coarse tooth comb. Glue the surface to be tiled and the entire underside of the tile.

    Position by hand - without hammering - leaving a very thin space (1 to 2 mm, the thickness of a spatula) for the joints.

    Once the installation is complete and the cement glues dry, clean the floor by rubbing it with a lot of water. This will remove the thin layer of pigmented dust that can still coat the tiles.

    TREATEMENT

    Do not use sealant until the grout is completely dry and the tiles are thoroughly cleaned.

    The filler treatment is applied after laying, on a clean and dry floor. Use a sealant liquid sealant that limits the penetration of water and grease.

    The sealer impregnates the tile, protects against stains and preserves the natural matt appearance of cement tiles.

    The treatment should be applied with a brush or roller on a clean and dry surface; one or several applications, until saturation of the cell. Do not apply in excess. The unabsorbed filler will dry on the surface leaving traces bright (brush marks). Make a preliminary test on a tile not laid to assess the degree of absorption of the tiles.

    WAX TREATMENT

    Apply the wax (for marble) with a sponge 12 hours after application of the sealer. Do not apply in excess. The unabsorbed wax will dry on the surface leaving shiny traces. Polish the soil after drying with a single-disc machine and a white disc ground polishing 432 mm. For a more robust waterproofing and in humid areas such as showers, etc., apply 3 layers of wax (for marble)

    MAINTENANCE

    The regular application of wax (for marble) enhances colors and protects cement tiles.

    Clean with neutral soap (black soap, green soap, etc.) and water. Never use aggressive detergents, acidic or alkaline products.

    Resistant stains can fade by rubbing with abrasive type G400.

    Intensive use floors Boutiques, bars, restaurants ... These soils require specific and regular treatment and care. The Port Fila Satin mouth or Mat Fila are highly recommended.

    REFERENCES

    Sealer, Scellant:

    SUCIWAX® BRIDGE

    https://www.sucitesa.com

    TASKI JONTEC PLAZA

    http://diverseysolutions.com Fila: Satin or Mat

    https://www.filasolutions.com

    TOOLS & MATERIALS

     

    The guidelines above are for directional use only. Each customer is responsible for hiring a skilled installer that has both experience and expertise in installing cement tiles. CaroM is not responsible for installing, ongoing care, or problems arising from any orders after receipt of product.

    TILE INSTALLATION

    Inspecting Tiles: Kindly start by inspecting the order thoroughly as CaroM cannot be held responsible for tiles that have been installed.

    Verifying Surface: Ensure that the subfloor or sub-surface under the tile is completely dry and free of moisture.  Any moisture underneath the cement tile will surface over time and can create a chalky white deposit known as efflorescence.  Efflorescence can permanently damage the tile, so installers must test and verify that sub-surfaces are completely free of moisture before installation begins.  If moisture is detected in the sub-surface, the installer must use a waterproof membrane.  Once the subfloor is even, dry, and in good condition, a high-quality medium-bed thin set is sufficient to set the tiles. 

    Application: Evenly apply the thin set mixture to the subfloor using a towel. Wet the back of each tile with a sponge before applying the adhesive to the back of each tile, making sure to apply the mixture in the same direction in order to prevent air pockets from forming.

    Installation: Using only the palm of your hand, press the tiles into place. Use of a rubber hammer or mallet will result in small cracks that will grow over time. Ensure the tiles are perfectly flat during installation as uneven tiles cannot be ground down.
    Immediately wipe off any residual thin set from the surface of the tiles. It can be incredibly difficult to remove without damaging the tiles if left too long.

    Tile Spacers: Use 1/16” tile spacers to separate the tiles.

    Saw Cuts: All saw cuts must be made with a water-cooled tile saw.
    After the tiles have been installed, allow the thin set at least 48 hours to cure before sealing and grouting.

    Sealing & Grouting: Grout using Mapei Flexcolor CQ grout or comparable neutral color, un-sanded grout. Cement Tiles must be sealed on-site. Use a pH neutral cleaner before sealing; products made to clean natural stone are usually suitable. We recommend using 511 Porous Plus Sealer from Miracle Sealants or other high-performance cement tile sealers. After laying the tile and prior to grouting, apply sealer in thin layers until the tiles become saturated, wiping off any excess sealer before it dries. Thick or excessive application of sealant can dry unevenly, and result in an undesirable waxy film on the surface of the tiles.   Allow sealer to cure, typically 1-2 days; always follow the sealant manufacturers application instructions. 
    Using only standard, neutral colored un-sanded grout, fill in the gaps between the tiles with a rubber grout float. DO NOT grout the entire floor at once, as the tiles can stain, and excess grout is extremely difficult to remove later. Instead, grout small areas and immediately wipe away the excess grout as you go.
    Dark grout can stain lighter colored tiles and should be avoided unless hand grouting or using a grout bag.

    Resealing: Before resealing, allow the grout to cure, usually 48 hours. Clean the tiles with pH neutral detergent, removing any residual mortar or debris. Never leave spills, drips, footprints, or any other marks on the tiles prior to sealing. Completely clean and dry the tiles before applying a second coat of 511 Porous Plus sealer over the tiles and grout.

    Note: ALWAYS cover the tiles during and after installation to prevent damage and/or staining of the tiles until construction is complete. 

      FILLING THE JOINTS

      Avoid the use of stained joint cement, the pigments in solution contained in the cement joint can stain the tiles irreversibly.

      Fill the empty space between the tiles with a spatula, without spreading the cement on the tile. - The excess paste is cleaned immediately with a damp cloth or sponge.

      Do not use acid to remove stains or cement marks attached.

      Cement tiles settle on a well leveled, clean and dry surface. A wet basement will cause an evaporation of calcareous deposits on the surface of the tiles.

      Apply the cement glue regularly using a coarse tooth comb. Glue the surface to be tiled and the entire underside of the tile.

      Position by hand - without hammering - leaving a very thin space (1 to 2 mm, the thickness of a spatula) for the joints.

      Once the installation is complete and the cement glues dry, clean the floor by rubbing it with a lot of water. This will remove the thin layer of pigmented dust that can still coat the tiles.

      TREATEMENT

      Do not use sealant until the grout is completely dry and the tiles are thoroughly cleaned.

      The filler treatment is applied after laying, on a clean and dry floor. Use a sealant liquid sealant that limits the penetration of water and grease.

      The sealer impregnates the tile, protects against stains and preserves the natural matt appearance of cement tiles.

      The treatment should be applied with a brush or roller on a clean and dry surface; one or several applications, until saturation of the cell. Do not apply in excess. The unabsorbed filler will dry on the surface leaving traces bright (brush marks). Make a preliminary test on a tile not laid to assess the degree of absorption of the tiles.

      WAX TREATMENT

      Apply the wax (for marble) with a sponge 12 hours after application of the sealer. Do not apply in excess. The unabsorbed wax will dry on the surface leaving shiny traces. Polish the soil after drying with a single-disc machine and a white disc ground polishing 432 mm. For a more robust waterproofing and in humid areas such as showers, etc., apply 3 layers of wax (for marble)

      MAINTENANCE

      The regular application of wax (for marble) enhances colors and protects cement tiles.

      Clean with neutral soap (black soap, green soap, etc.) and water. Never use aggressive detergents, acidic or alkaline products.

      Resistant stains can fade by rubbing with abrasive type G400.

      Intensive use floors Boutiques, bars, restaurants ... These soils require specific and regular treatment and care. The Port Fila Satin mouth or Mat Fila are highly recommended.

      REFERENCES

      Sealer, Scellant:

      SUCIWAX® BRIDGE

      https://www.sucitesa.com

      TASKI JONTEC PLAZA

      http://diverseysolutions.com Fila: Satin or Mat

      https://www.filasolutions.com

      TOOLS & MATERIALS

       

      The guidelines above are for directional use only. Each customer is responsible for hiring a skilled installer that has both experience and expertise in installing cement tiles. CaroM is not responsible for installing, ongoing care, or problems arising from any orders after receipt of product.